How do I gain access to the McGill Sports Complex?
Access is limited to Sports Complex members. McGill students who have paid the Athletics and Recreation fee as part of their non-tuition charge are automatically considered members. McGill community (Staff, Faculty, Continuing Education and Alumni) and members of the general public must purchase an annual or monthly membership.
How can I pay for my membership?
Memberships can be purchased online (credit card only) or in-person at the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the reception desk (interact, Visa or Mastercard). Please note that not all membership types can be purchased online.
Can I purchase a Day Pass to the facilities?
Day Passes can be purchased in-house or online day passes.
Note: Day passes do not include equipment rentals, such as balls and rackets.
Do McGill community members (Staff, Faculty, Cont’ Ed or Alumni) or the general public receive a discount on a 8- month or 12-month membership?
Yes. The discounted pricing structure is available online.
Can I suspend my membership?
Requests to suspend a membership will be accepted on a case-by-case basis only.
What do I do if I have lost or forgotten my membership card or McGill ID card?
One-time entry can be gained by presenting a photo ID and/or reciting your membership/student or staff number to the Front Desk Service Officer. After the initial reprieve, any lost card must be replaced. McGill students and staff should replace their University-issued I.D. cards through the procedures outlined by the University. Members who possess an Athletic and Recreation membership card should visit the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the reception desk for a replacement card at a cost of $10.00.
Can my membership be refunded?
Yes, within five days of purchase. A fee of $17.25 per day of use will be charged. For monthly memberships, contact the Client Experience office at info.athletics@mcgill.ca or 514-398-7011.
Can I buy a pool, track or gymnasium membership separately?
No. A Sports Complex membership includes the pool, squash courts and gymnasia.
For McGill students, during the fall and winter semesters, access to these facilities is included in the Athletics and Recreation fee as part of the non-tuition charges.
Do you close on holidays?
The Sports Complex is closed on most official holidays as well as select days surrounding the holidays. Check the website frequently for up-to-date facility-specific schedules.
Is there parking nearby?
Free and meter parking is available on the street, please be mindful of residential zone parking. Paid parking that can be accessed via University Street.
Are children welcome at the McGill Sports Complex?
Memberships and day passes are available for children under the age of 16 to use our pool/gymnasiums and indoor/outdoor track and tennis courts, but must be accompanied by an adult member of our facilities.
Anyone under the age of 16 is not permitted to use the B2 Gym (Fitness Centre) even when accompanied by an adult.Are McGill students considered members during the summer?
Through the spring and summer months (May through August), full-time McGill students must purchase a membership in order to gain access to the Sports Complex. To be eligible for the summer rate, students must have been registered full-time at McGill through the previous semester.
What are your hours of operation?
Please consult the website for our hours of operation.
Who can I contact for help if I am experiencing issues with my purchase?
If you are experiencing any difficulties with your purchase, please visit the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the reception desk or contact us at 514-398-7011 or info.athletics@mcgill.ca. The office is open weekdays from 8:30 a.m. to 7:00 p.m. and on weekends from 9:00 a.m. to 12:30 p.m. (10:00 a.m. to 12:30 p.m. from May 5 to August 24). During off hours, the agent at the front desk may be able to assist you.
My credit card is not being accepted? What should I do?
Enter your credit card number as one long number with no spaces. If you still have trouble, contact your bank to verify that your card is active.
Why am I having trouble logging in?
There are two distinct logins. One is for McGill staff, students (and McGill alumni who know their McGill ID number) and one for Community and McGill Alumni who don't know their McGill I D number. Please make sure you click the right link.
The McGill link is set up to accept the McGill login and password through myMcGill (portal). Please don't try to reset your username or password or try to log in any other way than through McGill's own standard sign in process (the same way that you sign into Minerva).
Newly admitted McGill students will only acquire log in rights two weeks before the official start of classes.
The Community and Alumni link requires Sports Complex members to request login credentials through the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the reception desk (info.athletics@mcgill.ca or 514-398-7011), which will then be transmitted through email.
Do I need to enter my billing address on the payment screen?
Leave the default option "Use this Address". McGill staff and students should update their address through Minerva. The community-at-large can update their address through the on-line portal.
How do I change my personal information?
McGill students and staff should update their personal information through Minerva and not through this site. The community-at-large can update their personal information through the online portal.
How do I get more information on the classes/activities I registered in?
After you log in, click on Account Information/Lockers followed by Account Summary. Scroll down for a list of classes, court reservations, etc. that you have booked. Click on the highlighted text for details including the time, date, instructor and location of your class. Choose the Calendar option to have your class/bookings added to your Outlook or iCalendar.
How do I verify that my online transactions were recorded?
After you log in, click on Account Information/Lockers followed by Reservation Report. Scroll down for a list of classes, court reservations, classes, etc. that you have booked and look under the column Booking Status to verify that your registration is confirmed.
How do I print a copy of a receipt?
After you log in (McGill Community | General Public), click on Account Information/Lockers followed by Account Summary. Scroll down for a list of all your recent transactions. Click on the highlighted text and then the printer icon in the upper right corner beside the shopping cart icon.
How do I book a court?
Log on to Online Services (McGill Community | General Public). Look at the menu and choose the tile Reserve/Rent. Choose Court Bookings and then choose your type of booking (Squash, Tennis/Pickleball Indoor, Tennis/Pickleball Outdoor). Choose your preferred Date. Choose your court of choice under the Resource column if you prefer one court over another, or leave them all highlighted. "Duration" is automatically populated and can't be changed. Click on "Add to Cart". Review to ensure that your booking details are correct and press Continue. Add to Cart and voila your court is booked. You will receive a confirmation email within a few seconds. Click on the Subscribe to Calendar option to add the booking to your Outlook or iCalendar.
How do I view the private lessons or personal training sessions I booked?
After you log in (McGill Community | General Public), click on Account Information/Lockers followed by Reservation Report. Scroll down for a list of classes, court reservations, classes etc. that you have booked.
How do I rent a locker?
Log on to Online Services (McGill Community | General Public) and Click on Account Info/Lockers and View/Rent Locker and Rent a Locker. Scroll through Locker Category and choose View Description for details about locker size and location. Choose Auto Assign Locker Number. Make note of your locker number and click on the button Session/Session Start/End Date/Rental Start/End Date/Expiration Date. Choose Add to Cart and continue through to complete payment.Terms of less than two semesters are available for purchase through the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the reception desk.
Who can participate in Intramural Sports?
All McGill students who have paid the athletics fee as part of their tuition are eligible to participate. Any McGill Sports Complex members are also eligible to participate but their membership must last the duration of the season. McGill staff and alumni who only wish to participate in intramurals can purchase an “Intramural Access Pass” for $85 (tax included). This pass will give staff and alumni access to intramural activities only. It does not include access to the pool, B2 gym and our facilities during non-intramural hours. Non-McGill community members can also purchase the “Intramural Access Pass” for $145 (tax included). The access pass must be purchased in-person at the Client Experience Office as they need to issue a photo ID card. The card can be renewed over the phone for future seasons.
Need IM Leagues help?
For help with our IM Leagues platform, please go here.
How do I find a team?
If you are having trouble finding a team you can do the following:
1. Attend the Free Agents meeting held at the beginning of the fall semester. The Fall 2026 Free Agent Meeting will take place on September 1st at 6:30pm in Tomlinson Fieldhouse. Follow our socials for more info.
2. Post on our McGill Intramural Free Agent Facebook Page
3. Fill out the Free Agent Form. A list of Free Agents will be sent to team captains at the start of each season.
Can I play on two different teams?
Individuals may only participate on one (1) team within each team category (OPEN, MIXED, WOMEN). For example, a participant can be on one (1) OPEN team and one (1) MIXED team. They cannot be on two (2) OPEN teams. See the list below for more examples of what is allowed and not allowed. PLAY-FUN is considered an OPEN division.
NOT ALLOWED
· OPENTIER 1 + OPEN TIER 2 = NOT permitted
· PLAY-FUN+ OPEN C = NOT permitted
· WOMENTIER 1 + WOMEN TIER 2 = NOT permitted
· MIXEDTIER 2 + MIXED TIER 3 = NOT permitted
ALLOWED
· PLAY-FUN+ MIXED TIER 2= Permitted
· WOMENTIER 2 + MIXED TIER 3 = Permitted
· OPENTIER 2 + MIXED TIER 1 = Permitted
How often are games? Can I make scheduling requests?
Games are normally on weekdays from 6:00 p.m. to 11:00 p.m. and on weekends from 10:00 a.m. to 11:00 p.m. depending on the sport. Teams should expect to play 1-2 games a week. Teams are able to make scheduling requests through IM Leagues (DOCX). Captains can input which days and times they are available or unavailable.
What if I have lost my ID card?
Players are required to present their McGill ID, Intramural Access Card or Membership Card to the scorekeeper prior to each game. Failure to comply with this rule will prevent the individual from participating in that game. In the case of a lost card, show the timer a printout of your Minerva statement indicating that you have paid the Athletics fee, as well as a photo ID matching the name on the printout. Expired student cards will not be excepted.
How will I know if my team has qualified for the playoffs?
The top teams in OPEN, MIXED, and WOMEN leagues are eligible for a single elimination playoff in order to crown a champion. The number of teams who advance will depend on the size of the division. There are no playoffs for PLAY-FUN leagues. PLAY-FUN teams will receive an extra regular season match.
Do we need to provide our own jerseys?
Teams are no longer required to provide their own jerseys. The Home team must wear a white shirt while the away team must wear a dark shirt. Please refer to our Uniform Policy (Article 4.1 of the Intramural Handbook).
If there is inclement weather, will my game be cancelled?
Due to facility restrictions, games will be played during rain. However, if there is a danger to the participants (i.e. lightning, hail, etc.), games may be delayed or canceled. In such situations, the league will do its best to contact the captains and reschedule the match.
How do I become an official ?
All casual / part time jobs are now posted at mcgillathletics.ca/jobs. Officiating experience is preferred. Officiating clinics are scheduled at the beginning of each semester. Be sure to read the Intramural handbook and the specific rules of your sport prior to attending the clinic. All documents are available on the Intramurals Rules page.
Looking for Sport Specific rules?
Looking for Sport Specific rules? Please click here.
Other Intramural Questions
Most intramural information and rules can be found in our Intramural Handbook. If you have further questions, you can also email: intramurals.athletics@mcgill.ca.
Our team looks forward to welcoming you and your child at the Memorial Pool, located on the ground level of the McGill Sports Complex (475 Pine Avenue West).
Locker Rooms
Upon arrival, you will be asked by our main desk attendant to confirm the reason for your visit. Once you have been granted access to the Complex, please accompany your child to the locker room where they can change into their swimwear. For details on changing room locations and amenities, please consult the “Facilities” section of our online FAQ.
It is important to lock all personal belongings in a day locker (please bring your own lock).
Pool Deck Access
The pool deck can be accessed directly via the men’s locker room (Room B5, B1 level) and from the women’s locker room (Room G-71, ground level).
The instructor will meet you and your child near the shallow end of the pool.
Preparing for the lesson
To help maximize your child’s learning experience, please follow the guidelines below.
· Review the Memorial Pool Rules before the first lesson.
· Arrive at the pool deck five minutes before class. Please accompany your child if they are under 14 years old.
· Bring a towel from home.
· Your child must wear a bathing suit. Outdoor footwear must be left in their locker.
· If your child wishes to wear swimming goggles, they must bring their own.
· If your child has long hair, they may prefer to tie it or wear a bathing cap (optional).
- If you and/or your child do not wish to walk barefoot, flip-flops or slide-on sandals are permitted on the deck. They must be placed neatly and out of the way when they are removed for the lesson. Please note, we cannot be held responsible for lost items.
Our team looks forward to welcoming you at the Memorial Pool, located on the ground level of the McGill Sports Complex (475 Pine Avenue West).
Locker Rooms
Upon arrival, you will be asked by our main desk attendant to confirm the reason for your visit. Once you have been granted access to the Complex, please use a locker room to change into your swimwear.For details on changing room locations and amenities, please consult the “Facilities” section of our online FAQ.
It is important to lock your personal belongings in a day locker (please bring your own lock).
Pool Deck Access
The pool deck can be accessed directly via the men’s locker room (Room B5, B1 level) and from the women’s locker room (Room G-71, ground level).
The instructor will meet you near the shallow end of the pool.
Preparing for your lesson
To help maximize your learning experience, please follow the guidelines below.
· Review the Memorial Pool Rules before your first lesson.
· Arrive at the pool deck five minutes before class.
· Bring a towel from home.
· Wear your bathing suit.
· Outdoor footwear must be left in your locker.
·If you do not wish to walk barefoot, flip-flops or slide-on sandals are permitted on the deck. They must be placed neatly and out of the way during the lesson. Please note, we cannot be held responsible for lost items.
· If you wish to wear swimming goggles*, please bring your own.
If you have long hair, you may prefer to tie it or wear a bathing cap (optional).
*Note: Bathing caps and goggles are available for purchase at the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the main desk
Who can take part in the 2SLGTBQIA+ Community Lap Swim?
This activity is open to members of the McGill Sports Complex who self-identify as 2SLGTBQIA+.
During the fall and winter semesters, undergraduate and graduate students are considered members of the facility. A membership must be purchased for the summer term to gain access to the complex, which includes the Memorial pool.
Day pass guests who self-identify as 2SLGTBQIA+ may also use the pool.
Where is the Memorial Pool located?
The Memorial Pool is located at the McGill Sports Complex (475 Pine Avenue West).
When does the 2SLGTBQIA+ Community Lap Swim activity take place?
See the pool schedule for hours.
How can I access the pool deck?
The pool deck can be accessed directly via G-12 and through the men’s locker room (Room B5, B1 level) and the women’s locker room (Room G-71, ground level).
What type of locker, changing and shower facilities are available at the McGill Sports Complex?
Men’s, women’s and gender-neutral facilities are available at the McGill Sports Complex. Please see the facilities section in our FAQ and the gender-neutral facilities page for details.
Why was 2SLGTBQIA+ Community Lap Swim launched?
In the spirit of continuous improvement and its commitment to offering an inclusive space for all, McGill Recreation recognized the importance of offering 2SLGTBQIA+ Community Lap Swim at the Memorial Pool. The objective is to give everyone an equal opportunity to stay active in a welcoming environment.
Where can I find Memorial Pool's schedule, including lap swim hours?
The pool schedule can be found here:
What are the guidelines to follow for lap swimming?
For your safety and out of respect for fellow swimmers, please consult the guidelines for Lap Swimming Etiquette.
Is equipment provided for activities?
Nets, poles, hoops, and goals will be available on site. Basketballs, soccer balls, volleyballs, badminton, and squash, tennis and table tennis racquets can be signed out of the Equipment Room with a McGill/membership ID card. We do not provide equipment for recreational skating or shinny hockey.
What equipment is either highly recommended or mandatory to participate?
For squash, eye guards are highly recommended and non-marking court shoes are mandatory. For shinny hockey, full face masks and neck protectors are mandatory (McConnell Arena closed for renovations until 2025). To enter the B2 Gym (Fitness Centre) you must have a towel and your McGill ID. McGill students must purchase a B2 Gym membership to use the gym.
How do I rent or borrow equipment?
Members can borrow equipment from the Equipment Room (G-48) upon presentation of their McGill ID/membership card.
Are bike racks available at the McGill Sports Complex?
Yes. There are three bike racks available to the community, close to the main entrance of the McGill Sports Complex at 475 Pine Avenue West—one to the right of the entrance which includes repair equipment and the other to the left of the doors. The third rack is 50 meters east facing the McGill B2 Gym.
It is important to secure your bike to the rack with a lock. McGill Recreation is not responsible for thefts or damages.
Please note that snow is not cleared from the bike racks during the winter months.
Is there a cafeteria on site?
Yes. Marty's Fueling Station can be found on the Ground level of the McGill Sports Complex, and offers a variety of healthy meals, snacks, beverages and coffee. The cafeteria is open from 10:00 a.m. to 2:00 p.m., Monday to Friday.
Can McGill students rent a gym, arena, fields, or activity space?
Yes. Check the facility availability. Rental rates vary, but McGill students receive a preferred rate on all facilities. Please complete the Facilities Rental Form.
Where are the locker rooms?
The women's locker room is located in room G-71 which is located on the ground level, in the hallway close to the Equipment Room. The men's locker rooms are located in room 106 on the 1st floor near the Gymnasiums and on the B1 level in room B5. All locker rooms are equipped with lockers, showers and washrooms.
Lockers are also available on the ground level near the Equipment Room (room G-48) and the red baskets.
All personal belongings must be safely stored in a locker. Locks are not provided but can be purchased at the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the reception desk
Are non-McGill staff and students able to rent space in the McGill Sports Complex?
Yes. Check the facility availability and rental rates on the McGill Athletics and Recreation website.Please complete the Facilities Rental Form.
Are there gender-neutral washrooms /changing facilities?
Yes. There are three gender-neutral washrooms, two of which also feature a shower in the McGill Sports Complex. A single-stall bathroom is located on the ground floor, just beyond the entrance and two bathrooms with showers are located on the 3rd floor (rooms 312 & 313 - just across from the Sport Medicine Clinic). See details.
Note: See details about locker availability above.
Where can we find the schedule for the McGill athletic facilities?
Schedules for each facility are posted on the Athletics and Recreation website. Click on the photo of the facility you wish to inquire about and view the weekly schedule. Please note that schedules are updated frequently, so visit this site often for the most up-to-date information.
Once I get into the Sports Complex, how do I find the activity areas?
The front door security agent can point you in the right direction once you arrive or follow the directional signs to your destination. The squash courts and the B2 Gym (Fitness Centre) are located on the basement level, the equipment room and pool are on the ground floor, and the Fieldhouse and gymnasiums are on the first floor. The Sport Medicine Clinic is located on the third floor.
When do I have to clear my stuff out of my locker?
Lockers must be emptied at the end of the contract term (or before closing for day lockers).
Can I rent a locker to store my stuff during the school year?
Locker rentals for the year (September - August) can be purchased online or at the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the reception desk. Monthly contracts can be sold in the Client Experience Office only.* For more details, visit the website.
What does the locker rental include?
A basket or full-size locker (including towel service). The basket can be transferred to a locker in the locker room during your workout. Monthly, sessional or annual fees are available. For more info on fees, visit the website.
Where can I get a towel?
Towel service is included with basket or premium (full-size-locker) locker service. Clean towels can be picked up at the Equipment Room (room G-48) upon return of a used towel. Visit the website.
When do I have to clear my stuff out of my basket?
Lockers are only cleared upon expiration of your locker contract.
Do you supply locks?
No. You must purchase your own lock. Locks are available for purchase at the Client Experience Office located at the main entrance of the McGill Sports Complex, to the left of the reception desk.
Do I have to rent a locker?
No. Day lockers are available for free by using your own lock. All locks must be removed by the end of the day or they will be cut and an administrative/handling fee will be charged to retrieve the contents of the locker.
What if my stuff doesn't fit in the storage baskets?
A limited number of premium (large sized) lockers are available on a monthly, semester or annual fee.What if I forget to clean out my basket after my rental contract has expired?
All items left in baskets that have not been renewed will be removed and sent to the local homeless shelter.Do you have security lockers for wallets?We have several areas that have wallet size key lockers and bag lockers for a small fee ($1). They are located in visible areas, such as beside the Equipment Room (G-48).
